Terms of Service

A test or exam registration is completed only after full payment has been made and confirmed. We do not process a registration on part payment.

A test that has been successfully registered cannot be cancelled through us. Any cancellation the test owner allows is handled under its own rules, as set out in section 02.

To reschedule a test, you must apply and pay at least ten (10) business days before your original test date. A rescheduling fee applies.

If we cannot register your test because your preferred date is not available, we will contact you by email, phone call or SMS to choose another available date, and we will need your reply before we proceed.

If you do not accept another date under clause 1.4, you may request a refund. The cost of the study materials and preparation services you have received will be deducted.

If you make a payment and do not request a service within six (6) months, the payment will be forfeited.

We consider refund requests for unregistered tests or exams case by case. Send your request by email with the information we need to decide whether you are eligible. If your request is approved, the cost of the study materials and preparation services you have received will be deducted, along with a 10% administration charge.

If you have paid in full for a test and the price goes up, we may contact you to pay the difference or offer you a refund under the terms above.

We do not give refunds if you choose the wrong test or exam. You may instead switch to another test or exam, under the terms above.

If you have made a part payment and the price goes up before you finish paying, you will need to pay the balance at the new price.

We do not give refunds on test or exam payments made more than six (6) months ago.

Every test we register is set and run by its test owner, such as ETS for TOEFL and GRE, GMAC for GMAT, IDP or the British Council for IELTS, Pearson for PTE, and Paragon Testing Enterprises for CELPIP.

The test owner’s rules on identification, test day procedures, rescheduling, cancellation, score reporting and score reviews apply to your test. Where they differ from these terms, the test owner’s rules take priority.

Scores are set only by the test owner. We do not influence, change or guarantee any score, and we are not responsible for decisions a test owner, university or other organisation makes about your result.

You must register with your name exactly as it appears on the ID the test owner accepts, which for most tests is a valid international passport. We are not responsible if you are refused entry because your ID is missing, expired or does not match your registration.

On test day you must follow every instruction given by test centre staff and the test owner.

Cheating, impersonation, bringing or using prohibited items, copying, recording or sharing test content, and disruptive behaviour are not allowed.

Where we see or suspect misconduct, we report it to the test owner, who may cancel your scores or bar you from future tests. Fees are not refunded in these cases.

We expect respectful behaviour in our offices, classes and online sessions. We may remove anyone who harasses staff or other candidates, without a refund.

Free preparation included with a registration runs for the period stated on that test’s page and ends once you have sat your test.

Class times, instructors and formats may change. Where possible, we will let you know in advance.

Class materials, recordings, mock tests and study accounts are for your personal use only. You may not copy, share, sell or transfer them.

Third party study accounts, such as Magoosh, are also subject to that provider’s own terms and may be closed if they are shared.

Promo codes must be applied at registration, are limited to one per registration, have no cash value, and may be changed or withdrawn at any time.

Cash rewards are paid only to candidates who registered their test through us, and only after we have checked the official score report from the test owner. Reward amounts and qualifying scores are shown on each test’s page, and the offer in place when you registered is the one that applies. One reward is paid per qualifying test result.

On the Pay Small Small plan, your first payment activates your preparation and counts toward your total fee. Your test date can only be booked once the balance is paid in full. If the balance is not completed, the terms in section 01 apply.

We collect the details we need to register you and provide our services, such as your name, contact details, ID details and test choices.

We share your details with the relevant test owner to register you, and with service providers only where needed to deliver our services, such as delivery companies. We do not sell your personal information.

We keep your information secure and handle it in line with the Nigeria Data Protection Act 2023. You can ask to see, correct or delete your information by contacting us, subject to any records the law or a test owner requires us to keep.

We may contact you about your registration, classes and test. You can opt out of marketing messages at any time.

We provide our services with reasonable care and skill, but we do not guarantee any particular score or other outcome.

We are not responsible for losses caused by the decisions or actions of test owners, universities, delivery providers or other third parties.

We are not responsible for delays or failures caused by events beyond our reasonable control, such as power or network failures, strikes, severe weather or government action. If a test owner cancels or moves a session, its own rescheduling rules apply.

Where we are responsible for a loss, our liability is limited to the fees you paid us for the service concerned.

We may update these terms from time to time. Changes take effect when they are posted on this page, with the updated date shown at the top. Using our services after a change means you accept the updated terms.

If any part of these terms is found to be invalid, the rest remains in force.

These terms, together with the test owner’s rules for your test, make up the full agreement between you and us.

These terms are governed by the laws of the Federal Republic of Nigeria.

If you have a complaint, please contact us first by email or phone using the details below, and we will work with you to resolve it before any other action is taken.